From sales assistant to buyer, stock control to area manager, there are a range of career opportunities available in the retail industry. Our courses will set you up for a successful career in retail stores, community pharmacies, or online markets.
The retail sector is one of Australia's largest employing industries with over 1.2 million workers. While many people may start out with a part time or casual job in the industry, the retail sector offers a number of solid career prospects and the opportunity to tailor your career path to focus on your interests. Employers are looking for qualified candidates who have strong customer service and people skills and a strong work ethic.
TAFE Queensland offers a number of entry-level certificates to get your foot in the door to a retail career. You'll graduate with valuable customer service and sales skills that are transferable to a range of industries.
- Customer service assistant
- Retail supervisor
- Senior sales assistant
- Team leader
Certificate III in Retail
Establish yourself with a rewarding career in retail. This course from TAFE Queensland will open up many employment opportunities including customer service assistant or sales assistant.
- Senior Sales Assistant
- Shop Assistant
- Frontline Sales Assistant
- Customer Service Representative
- Customer Service Assistant
- Sales Assistant
- Retail Supervisor
- Team Leader
Certificate II in Retail Services
Establish valuable skills and basic knowledge and gain hands-on experience with this entry-level qualification in retail services. You'll become competent in a range of activities and skills within the retail sector.
- Customer Service Assistant
- Gourmet Food Sales Assistant
- Customer Service Assistant (Quick Food)
- Customer Service Assistant (Department Stores)
- Checkout Operator
- Customer Service Officer
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The Queensland Future Skills (QFS) Partnership , a training project delivered by BHP Mitsubishi Alliance (BMA), TAFE Queensland and CQUniversity Australia, has been recognised as the winner of the Premier’s Industry Collaboration Award at the 2022 Queensland Training Awards.
TAFE Queensland has again taken out top honours at the prestigious Queensland Training Awards after being named the 2022 Large Training Provider of the Year at the annual awards presentation held in Brisbane on Saturday 17 September, 2022.
Toowoomba-based health student, Poppy Metzroth, presented one of the floral arrangements, showcased in the award-winning TAFE Queensland Carnival of Flowers Float, to the residents at the Clifton Nursing Home, where she is undertaking vocational placement for her Certificate III in Individual Support.
Awarded first place in The Chronicle Garden Competition’s commercial premises category, the beautiful spring garden within TAFE Queensland’s Toowoomba Horticulture Pavilion is alive with bees and bird life attracted to the flourishing flora.
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After fleeing her home in Ukraine, 73-year-old Liudmyla Prymakova has found stable ground in Mackay with support from TAFE Queensland’s Adult Migrant English Program.